DCF School of Origin Transportation (SOOT)

Children in foster care have the right to remain in their school of origin when placed in foster care or moved to a new placement. Some students in foster care will need transportation to remain in their schools of origin. On June 1, 2019 the Department of Children and Families contracted Advanced Behavioral Health, Inc. (ABH) to establish and operate an administrative service program for the coordination and dispatch of DCF credentialed transportation for DCF clients receiving services under the School of Origin (SOO) Transportation program.





DCF Referral Forms; SOO Incident/Accident Report Form:

Inclement Weather Procedures:

Provider Notifications:


RoutingBox Dispatch View Instructions - for updating your dispatch view to see contact information (you can also use to select/see punch information)

 When to Sign - RB instructions on punches and signing

 A note of clarification on punch/status changes done by provider dispatchers:

  • Every trip should have a final status by the end of the day – if for any reason a trip does not have an accurate status at the end of the day, your dispatcher should update that status in the dispatch screen if the trip was completed. That update should not remove punches and the status update will get to ABH.
  • If your dispatcher makes changes to the punch times, or adds notes to the dispatch screen to indicate delays, issues, etc., that information will not get back to ABH.

 For any RoutingBox mobile app. related issues:

  • Please be sure to notify Sean Denno at sdenno@abhct.com whenever your drivers are experiencing issues with the mobile app so RB can be notified and look into the cause of the issue.
  • When emailing, include the following:
  • Date
  • Time
  • Transportation Provider
  • Driver
  • Version of RB Mobile App
  • Mobile Carrier
  • Description of the Problem
  • Trip Examples






Advanced Behavioral Health, Inc.

213 Court Street
Middletown, CT 06457

Phone: (860) 638-5309
Fax: (860) 638-5302