DCF School of Origin Transportation (SOOT)

Children in foster care have the right to remain in their school of origin when placed in foster care or moved to a new placement. Some students in foster care will need transportation to remain in their schools of origin. On June 1, 2019 the Department of Children and Families contracted Advanced Behavioral Health, Inc. (ABH) to establish and operate an administrative service program for the coordination and dispatch of DCF credentialed transportation for DCF clients receiving services under the School of Origin (SOO) Transportation program.

CONTACT INFORMATION:

860-704-6333
DCFSOOT@abhct.com

 

FORMS & RESOURCES:

DCF Referral Form:
School of Origin Transportation Referral Form  ** REVISED **

SOO Incident/Accident Report Form ** NEW **

Information for Foster Parents:

Inclement Weather Procedures for Foster Parents ** NEW **

Provider Notification:

OTG COVID-19 Update** 03-30-2020 **

Direct Deposit Set-Up

RoutingBox Dispatch View Instructions - for updating your dispatch view to see contact information (you can also use to select/see punch information)

Billing Protocols document sent in December

No-Show Policies finalized after the meeting. These will also be posted on the SOOT website. There are some updates, please read carefully. 

 When to Sign - RB instructions on punches and signing

 A note of clarification on punch/status changes done by provider dispatchers: ** NEW **

  • Every trip should have a final status by the end of the day – if for any reason a trip does not have an accurate status at the end of the day, your dispatcher should update that status in the dispatch screen if the trip was completed. That update should not remove punches and the status update will get to ABH.
  • If your dispatcher makes changes to the punch times, or adds notes to the dispatch screen to indicate delays, issues, etc., that information will not get back to ABH.

 For any RoutingBox mobile app. related issues: ** NEW **

  • Please be sure to notify Sean Denno at sdenno@abhct.com whenever your drivers are experiencing issues with the mobile app so RB can be notified and look into the cause of the issue.
  • When emailing, include the following:
  • Date
  • Time
  • Transportation Provider
  • Driver
  • Version of RB Mobile App
  • Mobile Carrier
  • Description of the Problem
  • Trip Examples

SOO Provider Memo

Inclement Weather Procedures for Transportation Providers ** NEW **

Transportation Providers

Click on play button below to view the video of the Provider Webinar from August 2, 2019

 

 Click Here >Q&A from SOOT Provider August 2, 2019  Meeting

 Transportation Providers
Click on play button below to view video of Provider Informational Webinar from June 19, 2019

 Click Here >PDF of Q&A's from June 19, 2019 Provider Informational Meeting

 

 

Advanced Behavioral Health, Inc.

213 Court Street
Middletown, CT 06457

Phone: (860) 638-5309
Fax: (860) 638-5302