Administrative Assistant




The administrative assistant provides and coordinates a wide array of administrative support and service coordination activities for several programs. This position will represent ABH and its services in a positive and professional manner and adhere to ABH’s best practices, guidelines, policies and procedures as established, promoting ABH as a leader in behavioral healthcare in all interactions and work.


  • Performs a wide variety of administrative and supportive services accurately, including, but not limited to, composing and typing correspondence involving routine and complex matters, mailing of letters and other program materials, fielding telephone calls and preparing a variety of reports on Program activities;
  • Schedule and coordinate program meetings, including but not limited to, invitations, room reservation, and food menu.
  • Produce accurate and timely meeting minutes,
  • Coordinate the quarterly MST 5-day training through participant registrations, mailing of training materials, room reservations, and other related tasks,
  • Maintains record keeping of program administrative files and ensures the confidentiality of said files;
  • Arrange travel reservations.
  • Support quality assurance activities by assisting with weekly and monthly reports for both internal and external parties, as defined by contract requirements and within required time limits;
  • Assist with the coordinating, preparation and the production of the MST quarterly info brief.
  • Assist with the coordinating, preparation and the production of the DCF MST quarterly report.
  • Assist with maintaining the MST utilization website.
  • Handle initial requests for services by collecting and reviewing requests, researching information needed to make service determinations, and notifying clients, DCF, and /or provider of outcome and/or scheduled appointments;
  • Maintenance of the SAFE-FR appointment calendar
  • Maintenance of data for SAFE-FR staff
  • Ordering/maintaining supplies
  • Obtains, organizes and drafts administrative materials for public information or organizational use;
  • Serves as back-up administrative assistant for other programs and front desk coverage as directed;
  • Maintains confidentiality of all client protected health information and adheres to all HIPAA related reviews, goal setting, etc;
  • Performs other tasks/responsibilities as required to support the business operations.
  • Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.


  • High school diploma or GED required;
  • Training in business, secretarial science, or closely related curriculum in a business school;
  • 3 or more years of demonstrated work experience of varied and progressive administrative duties.
  • Attends annual Conflict of Interest training.


  • Ability to operate standard office equipment, including but not limited to, computers, typewriters, copiers, calculators and facsimile machines;
  • Ability to type at least 40 w.p.m.;
  • Good organizational and problem-solving skills.
  • Working knowledge of principles and practices of organization, planning, and records management;
  • Must be flexible and be prepared to support other office staff as needed;
  • Strong attention to detail; ability to work on multiple tasks and meet deadlines;
  • Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;
  • Strong written and verbal communication skills required.


We are an Equal Opportunity Employer.

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Advanced Behavioral Health, Inc.

213 Court Street
Middletown, CT 06457

Phone: (860) 638-5309
Fax: (860) 638-5302